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Online Payments Update « Town of Whiteland

Online Payments Update

The Town of Whiteland has switched their online payment portal from PSN to InvoiceCloud.  Town of Whiteland utility customers that received their invoices electronically will receive an email with the upcoming April utility bill.  At that time, you will be able to register for the InvoiceCloud portal.  If you currently have your utility bill set up to “auto-pay” the payment information has been moved over for you, but you MUST review and confirm the information or your auto-pay will not process. For auto-pay customers, if you do not select a specific date for your payment to process, the invoice will be paid automatically on the billing due date. 

Additional information we would like to share with you: 

  • Only April invoices and future invoices are able to be paid online.  
  • There are no late fees being assessed for the March or April utility bills
  • March Autopay DID NOT process and will show as a past-due or previous balance on your April bill.
  • If you would like to login prior to receiving your bill, go to www.townofwhiteland.com select “Online Bill Pay” found in the upper right hand corner of the home page. You may enter your account number (don’t forget the zeroes at the end) and your last name. 

If you should have any questions, please reach out to our Utility Office at (317) 535-5531 ext. 1 or email utilityclerk@whitelandin.us

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Town of Whiteland
Administrative and Town Hall Business Hours

 

Regular office and utility hours are Monday – Friday
8:00 a.m. – 12:00 p.m. and from 1:00 p.m. – 5:00 p.m.

549 Main Street, Whiteland, IN 46184
(317) 535-5531

After-hours utility emergencies:
(317) 530-0222

 

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